Question 1

How do I connect my Shopify store?

Accepted Answer

Click "Connect with Shopify" on the signup or settings page. You will be redirected to the Shopify App Store where you can select your store and authorize the connection — no manual URL entry needed.

Question 2

How do I create my first flash sale?

Accepted Answer

1. Connect your Shopify or WooCommerce store. 2. Go to Dashboard → Create Flash Sale. 3. Select a product, set discount and duration. 4. Preview and publish.

Question 3

How does billing work?

Accepted Answer

Three plans starting at $14.50/month (Basic, 50% Early Access off $29), $29.50/month (Plus), and $49.50/month (Pro). 7-day free trial on every plan, cancel any time.

Question 4

Can I customize the flash sale page design?

Accepted Answer

Yes. Go to Settings → Design to customize colors, add your logo, and match your brand. Pro plan unlocks the Designer tool for premium backgrounds and themes.

Question 5

What happens when a flash sale ends?

Accepted Answer

When the countdown hits zero, the sale ends and the discount code is automatically deactivated in Shopify/WooCommerce. The page shows "Sale Ended" and the purchase button is disabled.

Question 6

Is my data secure?

Accepted Answer

Yes. AES-256 encryption for store tokens, TLS/SSL for data in transit, Row-Level Security in the database. Fully GDPR compliant.

Question 7

Can I cancel any time?

Accepted Answer

Yes. Uninstall the app from your Shopify admin or cancel from your dashboard at any time. Data deleted within 48 hours per our Privacy Policy.

Question 8

How do I track flash sale performance?

Accepted Answer

Analytics shows views, clicks, conversions, and revenue for every sale. Filter by date range and export reports. Real-time refresh on Pro.

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